JobResponsibilities
Handle customer service and coordination for import/export shipments.
Monitor shipment status and provide timely updates to customers.
Liaise with customers, overseas agents, carriers, transporters, warehouses and other service providers.
Prepare and process shipping documents, pre-alerts and other shipment-related documentation.
Handle customer enquiries and follow up on shipment-related matters until completion.
Perform accurate shipment data entry and maintain proper documentation in the company's system.
Assist with billing/invoice preparation and follow up on supporting documents and charges.
Provide administrative and coordination support to Operations, Trade/Pricing and management.
Proactively follow up on assigned matters and provide timely progress updates.
Perform other related duties as assigned.
Requirements
Minimum GCE N/O Level, NITEC, Diploma or equivalent.
Preferably with experience in
freight forwarding, shipping or logistics
.
Knowledge of import/export procedures and shipping documentation is an advantage.
Good communication and customer service skills.
Proficient in Microsoft Office, email and data entry.
Responsible, organized, detail-oriented and proactive.
Able to multitask and work independently as well as within a team.
Strong follow-up attitude and ability to take ownership of assigned tasks until completion.
Positionlevel (Officer / Executive) will depend on relevant experience and competency.
JNC LINE (S) PTE LTD
JNC Line (S) Pte Ltd was established in 2000. Our aim is to provide our clients with a one-stop service as ocean & air transport (import & export), inland haulage, warehousing, distribution and many others in the field of the international trade & transportation. In offering comprehensive and reliable Freight Services to customers, JNC Line is established to accept the new challenges in the era. JNC has a network of over 150 agents worldwide & connection with many International Carriers. We strive to bring customized solutions to our vast client base. JNC Line commits to develop into a Premier International NVOCC and Logistics Solutions Provider. We continue to invest in innovation processes, technology, training, equipments and other tools of support in order to provide valued added services to suit the ever changing and growing needs of our customers regionally and worldwide.