Company Description DronesKaki Professional is a DJI Enterprise Authorized Dealer based in Malaysia, specializing in advanced drone solutions for commercial and industrial use. The company focuses on providing high-quality products, technical expertise, and reliable after-sales support to professional clients. Through its platform *************, DronesKaki Professional offers a curated range of enterprise drones and accessories tailored to diverse business needs. Team members gain exposure to cutting-edge drone technology and work closely with customers from various industries. The company values professionalism, product knowledge, and customer satisfaction in all interactions.
Role Description This is a full-time, on-site Retail Sales Executive role based in Kuala Lumpur. The Retail Sales Executive will engage directly with walk-in and appointment-based customers, demonstrating enterprise drone products, explaining features, and providing tailored recommendations. Responsibilities include managing the sales process from initial inquiry to closing, preparing quotations, processing orders and payments, and ensuring accurate product information is shared. The role involves providing attentive customer service, handling inquiries in person, by phone, and online, and maintaining strong relationships with repeat and corporate clients. The Retail Sales Executive will also support visual merchandising, stock checks, and basic product display setup, while collaborating with the team to meet sales targets and support promotional activities.
Qualifications
- Candidates should possess strong Retail Sales and Sales skills, with the ability to identify customer needs and convert inquiries into successful transactions.
- Candidates should possess excellent Customer Service and Relationship Building skills to foster long-term client partnerships and ensure positive in-store experiences.
- Candidates should possess clear and professional Communication skills, including the ability to explain technical product features in simple terms.
- Candidates should ideally have basic knowledge or interest in drones, electronics, or technology, and a willingness to learn product specifications and industry use cases.
- Candidates should demonstrate strong attention to detail, reliability, and the ability to work in a fast-paced retail environment, including weekends or peak periods as needed.
- Relevant experience in retail, technology sales, or enterprise solutions is an advantage; a diploma or degree in business, marketing, or a related field is beneficial but not mandatory.