Key Responsibilities:
Business & Commercial Support
- Manage and develop existing B2B customer accounts
- Manage opportunities from RFQ through to order and project follow-up
- Respond to customer enquiries
- Proactively follow up quotations and opportunities to secure orders
- Coordinate with Account Managers, customers, suppliers, technical teams, and operations
- Manage open orders, delivery requirements, and customer expectations
- Maintain accurate CRM, quotation, and customer account information
Digital Marketing & Campaign Management
- Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention
- Execute digital marketing campaigns across channels including Google, LinkedIn, and email marketing.
- Support lead generation, lead nurturing, and customer engagement initiatives
- Monitor campaign performance, analyse results, and optimize campaigns based on KPIs and ROI
Content, Branding & Communications
- Manage and oversee the creation of marketing collateral, including digital and print materials
- Create and schedule content for social media, EDMs, website, and digital platforms
- Develop marketing presentations and materials for partnership collaborations with external parties
- Ensure brand consistency across all communication and marketing touchpoints
- Work closely with internal stakeholders and external partners to deliver integrated marketing initiatives aligned with business objectives
- Keep abreast of industry trends, market developments, competition, and emerging opportunities
- Execute ad-hoc tasks and assist with any marketing-related activities as assigned
Requirements
- Bachelor's Degree in Marketing, Communications, Business, or related field
- 1-2 years of experience in inside sales, sales support or digital marketing, preferably in B2B or technology sectors
- Experience in managing customer enquiries.
- Strong communication, presentation, copywriting, and stakeholder management skills
- Analytical mindset with the ability to interpret campaign and market data
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Proactive, detail-oriented, and a strong team player
Pay: RM2,500.00 - RM3,800.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Work Location: In person