Company Overview
PIZZAIOLA PTE. LTD.
Job Summary
Join PIZZAIOLA as an Assistant Restaurant Manager to lead front-of-house operations, enhance guest experiences, and support the Outlet Manager in delivering excellent hospitality in a dynamic restaurant environment.
Responsibilities
Welcome guests and create a warm, positive dining atmosphere to enhance customer satisfaction
Manage reservations, seating arrangements, and guest flow to optimize dining room efficiency
Coordinate and resolve busy periods and waiting areas to maintain smooth service
Respond promptly to guests’ requests and special requirements to ensure personalized service
Supervise and support the service team during daily operations to uphold service quality
Maintain high standards of cleanliness and presentation in front-of-house areas, restrooms, entrance, and dessert station
Assist the Outlet Manager in overseeing restaurant operations for seamless service delivery
Lead the restaurant in the Manager’s absence, managing all operational aspects except opening and closing duties
Identify regular guests and communicate their preferences to the team to foster guest loyalty
Oversee weekly cleaning schedules and verify completion of all assigned tasks to maintain hygiene standards
Preferred competencies and qualifications
Previous restaurant or hospitality experience to effectively manage service operations
Leadership and communication skills to guide and motivate the team
Customer-focused attitude with friendliness and confidence to engage guests positively
Organizational skills and ability to work well under pressure to maintain operational flow
Hands-on approach and willingness to support team members during busy periods
PIZZAIOLA PTE. LTD.