Full Time Protege - Retail Non-Motor Operations Jobs, in Etiqa Insurance And Takaful Federal Territory - Maukerja

Job Description

• Assist Team Leaders in day-to-day operational activities, including issue investigation and report preparation when required.

• Perform policy and certificate processing for new business, renewals, endorsements, and cancellations accurately and within the stipulated turnaround time (TAT).

• Ensure all transactions are accurately keyed into the system, including activities involving robotics and macros.

• Support system testing and User Acceptance Testing (UAT) activities to ensure smooth implementation of system enhancements and operational processes.

• Collaborate with team members and stakeholders to achieve operational deliverables and maintain service quality standards.

• Participate in continuous improvement initiatives and embrace new processes introduced by management.

Job Requirements

• Bachelor's Degree in Business Administration, Insurance, Finance, or related disciplines.

• Fresh graduates are encouraged to apply.

• Strong analytical, problem-solving, and attention-to-detail skills.

• Good communication and interpersonal skills.

• Proactive, adaptable, and willing to learn.

• Able to work effectively both independently and as part of a team.

Kindly Note

Only shortlisted candidates will be contacted via email.

Office Location: Dataran Maybank, Bangsar.

Position: 12-Month Contract under the Protégé Programme.