Full Time [FRESH GRADUATES WELCOME] Sales Executive - Digital - Social Media Jobs, Salary up to MYR 8,000 in MetroArt Marketing Solutions Federal Territory - Maukerja

Sales Executive - Digital & Social Media

Job Type: Full-time
Location: Malaysia
Industry: Sales & Marketing / Consumer Products
Salary: Competitive salary + attractive commission & performance incentives

About the Role

We are looking for a driven, confident, and results-oriented Sales Executive to join our team.

As a Sales Executive, your primary responsibility is to generate leads, communicate with potential customers, follow up consistently, and close sales. You will be responsible for managing the customer journey from initial contact to successful conversion while building long-term customer relationships.

This role is suitable for individuals who are ambitious, comfortable communicating with people, and motivated by performance-based income.

Digital marketing and social media skills are an added advantage, as part of the role involves generating and engaging with leads through digital channels.

Key ResponsibilitiesSales & Business Development

• Generate and pursue new sales opportunities through online and offline channels.
• Contact potential customers through WhatsApp, phone calls, social media, and other communication channels.
• Identify customer needs and recommend suitable products based on their requirements.
• Present product features, benefits, and solutions clearly and confidently.
• Handle customer questions, objections, and concerns professionally.
• Conduct consistent follow-ups with prospects to maximize conversion opportunities.
• Negotiate and close sales effectively.
• Achieve monthly and individual sales targets and KPIs.
• Build and maintain strong relationships with customers.
• Follow up with existing customers for repeat purchases, upgrades, referrals, and additional sales opportunities.

Lead Management & CRM

• Manage and organize leads generated through marketing campaigns and other sources.
• Maintain accurate customer information and sales records.
• Track prospects throughout the sales pipeline and ensure timely follow-ups.
• Update CRM systems and sales records regularly.
• Prioritize high-potential leads and maximize conversion opportunities.
• Analyze personal sales performance and identify areas for improvement.

Digital Sales & Marketing

• Assist in generating leads through Facebook, Instagram, TikTok, WhatsApp, and other digital platforms.
• Respond to customer inquiries and leads received through social media.
• Create simple promotional content such as sales posts, graphics, short videos, and product-related content.
• Support digital marketing campaigns designed to generate sales leads.
• Utilize social media and personal networks to expand customer reach.
• Stay updated with current social media trends and identify opportunities to attract potential customers.

Customer Relationship Management

• Provide professional and responsive customer service throughout the sales process.
• Understand customer requirements and provide appropriate product recommendations.
• Ensure a smooth customer experience from inquiry to purchase.
• Maintain long-term relationships with customers and encourage referrals.
• Handle customer feedback and complaints professionally.
• Provide appropriate after-sales follow-up when required.

Requirements

• Diploma or Bachelor's Degree in Sales, Marketing, Business, Communications, or a related field is preferred.
• Fresh graduates are welcome to apply.
• Previous experience in sales, telemarketing, customer service, retail, digital marketing, or business development is an advantage.
• Strong communication and interpersonal skills.
• Confident speaking with customers through phone calls, WhatsApp, and face-to-face communication.
• Strong negotiation, persuasion, and objection-handling skills.
• Target-driven and motivated by performance-based income.
• Self-motivated and able to work independently.
• Good time-management and follow-up skills.
• Able to communicate effectively in Bahasa Malaysia and English.
• Willing to learn and continuously improve sales techniques.

Skills That Are an Advantage

Experience with any of the following will be an added advantage:

• WhatsApp Business
• CRM / lead management systems
• Facebook & Instagram
• TikTok
• Meta Ads / Facebook Ads
• Canva
• Copywriting
• Telemarketing
• Digital lead generation
• Social media marketing
• Customer relationship management

What We Offer

• Attractive commission structure
• Performance-based incentives and rewards
• Training and guidance provided
• Marketing and sales support
• Access to digital marketing and lead-generation tools
• Opportunity to build your own customer base
• Career progression based on performance
• Hands-on experience in sales, digital marketing, and customer acquisition
• Flexible and dynamic working environment
• Opportunity to significantly increase income based on individual performance

Who We're Looking For

We are looking for someone who is hungry to succeed.

You don't need to be an expert salesperson when you join us. What matters most is your attitude, communication skills, willingness to learn, and determination to hit your targets.

If you're someone who enjoys talking to people, solving customer problems, following up leads, negotiating, and getting rewarded directly for your performance, this role could be a great fit for you.

Your income grows with your performance.

If you believe you have what it takes to become a high-performing Sales Executive, apply now and join our team.

Pay: RM3,000.00 - RM8,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Sentul: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Digital marketing: 1 year (Preferred)

Work Location: In person