Key Responsibilities
- Support the Technical Services team with administrative and technical coordination tasks.
- Manage and process Service Notifications (SN) and replacement cases for the Singapore market.
- Respond to simple technical enquiries received via C4C (Customer Relationship Management System).
- Coordinate DHL replacement shipments and maintain status updates in Excel tracking files.
- Assist with documentation, data entry, filing, and other technical-related paperwork.
- Accompany the Technical Services team on site visits when required.
- Support ad hoc projects and operational tasks as assigned.
Requirements
- Technical or Mechanical Engineering background preferred.
- ITE, Diploma in Mechanical Engineering, or equivalent technical qualification.
- No experience welcome as on the job training provided.
- Basic understanding of mechanical products, troubleshooting, or technical documentation.
- Comfortable working with CRM and service management systems to manage customer cases, track service requests, maintain accurate records, and generate reports.
- Proficient in Microsoft Excel and Microsoft Office applications.
- Good communication and organizational skills.
- Willing to perform both office-based support and occasional site visits.
- 5 days week, 1 year contract with full benefits
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word/pdf format to *************
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: *************
EA Registration Number: R1111375
EA licence number 02C4944
EA Personnel: Lee Hui En Ashley