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Full Time 1 Year Contract, L1 Helpdesk Support, Assistant Executive Jobs, Salary up to SGD 3,500 in CSGroup Central Region (Singapore) - Maukerja

1 Year Contract, L1 Helpdesk Support, Assistant Executive

Outram, Central Region (Singapore)

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Working Location

  • Outram Central Region (Singapore) Singapore

Job Description

Responsibilities

Reporting to the Head of Department, you will be responsible for the following duties:

Provide 1st Level remote and on-site troubleshooting support to all employees

Responsible for overall IT support and maintenance

Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA

Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition

Maintain backups and restoration tests

Conduct IT induction training for users

Participate in internal or external audits and accreditations

Participate in system improvement projects when required

More will be shared during interview

Requirements:
Diploma or Degree in Information Technology/Infocomm Technology or its equivalent

Good to have some prior experience in providing End-User support. We are happy to consider junior applicants who are keen to learn on the job.

This is a 1 year contract, with high potential to be converted to permanent headcount.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

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