Full Time Senior Business Associate (Patient Service Lead) Jobs, Salary up to SGD 2,800 in DENTALPLUS CLINIC PTE. LTD. Central Region (Singapore) - Maukerja

Lead the patient experience at an established dental group. You set the standard at the front desk, guide the team, and keep daily operations on track — on fixed day hours. 

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays. 

What you'll do 

• Hold the standard of front-line patient service 

• Guide and train front-desk team members; allocate duties and cover gaps 

• Handle escalations and service recovery 

• Oversee accurate payments, end-of-day settlement and timely claims 

• Carry out the administrative work behind daily clinic operations (reports, records, supplies, coordination) 

What we're looking for 

• Prior front-desk or patient-service experience, ideally in a clinic or healthcare setting 

• Experience guiding or training a team 

• Able to perform all core front-desk duties well: patient booking, payments, insurance claims (CHAS, Medisave, insurance) and patient correspondence 

• Strong written and spoken communication; a local diploma or equivalent (required) 

• Rotating roster including one weekend day 

Why join us 

• $2,800-$3,400, based on supervisory experience 

• 5-day week, two rest days, day shifts only, no nights, all public holidays off 

• CPF, outpatient insurance, paid leave, leadership incentives 

• Clinician-led, not investor-owned. Three clinics, operating since 2005.