About the role
As a Centre Administration & Operations Executive, you will provide professional, proactive and confidential administrative and operational support across the school's three campuses. The role supports the end-to-end enrolment and withdrawal process, parent and visitor experience, centre operations, resources, vendors and school events, while working closely with the Principals, Group Head of School, the Marketing Executive and Finance Manager to ensure the smooth and effective operation of the school. A professional, reassuring and service-oriented approach is essential when communicating with parents, prospective families, staff, vendors and other stakeholders.
Key responsibilities
Coordinate the enrolment journey from initial enquiry, school tour and follow-up through application, admission and commencement
Maintain accurate records of enquiries, applications and enrolment conversion
Manage school tour bookings across all three campuses through Little Lives and Google Calendar
Coordinate with Principals and educators on orientation sessions, enrolment documentation and start dates
Maintain accurate admissions data and class lists across Little Lives, CMS and Google Drive
Maintain accurate enrolment and withdrawal records and provide regular enrolment reports to the Group Head of School
Act as a professional and welcoming first point of contact for parents, prospective families and visitors
Manage general enquiries by telephone and email, responding to administrative matters
Monitor and replenish children's food items, staff pantry items, first aid supplies, toiletries, stationery, office supplies, school resources and other operational requirements within approved budgets
Liaise with and coordinate external vendors for landscaping, pest control, facilities maintenance and other school services
About you
Diploma or equivalent qualification in Business Administration, Education, Early Childhood, Operations or a related field
Minimum 2–3 years' experience in administration, school/centre operations, customer service or a similar coordination role
Experience in an education or childcare environment will be an advantage
Experience with Little Lives, CMS or other student/enrolment management systems is preferred
Experience in vendor coordination, event administration and multi-site operations will be an advantage
Organised, dependable, people-oriented and detail-oriented
Benefits
Competitive salary commensurate with experience
Professional development opportunities
Collaborative team culture with clear mentorship pathways
Health and wellness benefits