jobs in Aramex (Malaysia) Sdn Bhd

Full Time Freight Specialist Jobs, Salary up to MYR 3,500 in Aramex (Malaysia) Selangor - Maukerja

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Working Location

  • Petaling Jaya Selangor Malaysia

Job Description

Responsibilities

Job Responsibilities

  • Customer Support & Business Development
  • Respond to inquiries from customers, overseas agents, and business partners.
  • Prepare and follow up on quotations, tenders, and customer requests.
  • Build and maintain good relationships with customers, carriers, and service providers.
  • Provide shipment updates and ensure timely communication with customers.
  • Keep updated on market rates and freight industry trends.

Freight Pricing & Tender Management

  • Source competitive freight rates from airlines, shipping lines, transporters, and logistics partners.
  • Negotiate rates and service terms with carriers and vendors.
  • Prepare and submit quotations, pricing proposals, and tender bids.
  • Monitor customer portals for new business and bidding opportunities.
  • Maintain accurate records of rates, quotations, tenders, and vendors.

Operations Coordination

  • Prepare and share SOPs for awarded business with the Operations team, including rates, service requirements, documentation (e.g., CIPL), and customer instructions.
  • Coordinate closely with the Operations team to ensure smooth shipment execution.
  • Liaise with carriers, overseas agents, and service providers to support daily operations.
  • Provide final selling rates and quotations to customers for confirmation before billing and invoice issuance, including any additional charges where applicable.

Continuous Improvement

  • Support business growth by identifying opportunities and market trends.
  • Participate in process improvement initiatives to enhance service quality and efficiency.

Requirements

  • Diploma or Degree in Logistics, Supply Chain, Business, or a related discipline.
  • Minimum 3 years of experience in freight forwarding, logistics pricing, procurement, or commercial operations.
  • Strong knowledge of Air Freight, Ocean Freight, and transportation services.
  • Experience in freight quotations, tenders, and rate negotiations.
  • Familiarity with CargoWise or similar freight management systems is an advantage.
  • Strong communication, negotiation, and relationship management skills.
  • Proficient in Microsoft Office, particularly Excel.
  • Ability to work independently in a fast-paced environment and manage multiple priorities.
  • Prepare and follow up on quotations, tenders, and customer requests.
  • Build and maintain good relationships with customers, carriers, and service providers.
  • Provide shipment updates and ensure timely communication with customers.
  • Keep updated on market rates and freight industry trends.

Job Type: Full-time

Pay: From RM3,500.00 per month

Work Location: In person

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