As a Client Engagement & Health Strategy Specialist, you will play a dual role in client onboarding, account management, and personalized health coaching. Stationed on-site at our premises and working across different venues in Singapore, you will lead walk-in engagement and client account management.
Key Responsibilities
On-Site Client Management: Stationed on-site during scheduled shifts to handle walk-in inquiries, conduct initial discovery discussions, present wellness packages, and onboard new clients.
Personalized Health Coaching & Delivery: Conduct 1-on-1 physical training and strategic health guidance sessions at designated partner facilities, outdoor locations, or client premises to meet operational targets.
Account Tracking & Retention: Maintain structured client progression logs, manage follow-up communications, track retention metrics, and foster long-term client relationships.
Requirements & Qualifications
Education: Diploma or Degree in Sports Science, Exercise Physiology, Kinesiology, Allied Health, or recognized personal training/coaching certifications (e.g., ACE, NASM, NSCA, FISAF, SG Coach, or equivalent).
Experience: 1 to 3 years of experience in client-facing roles with a strong background in consultative sales, personal training, client acquisition, or allied health account management.
Interpersonal Skills: Excellent balance of consultative sales drive and practical coaching capability. Proactive, self-motivated, and confident in conducting face-to-face discussions.
Mobility: Comfortable traveling locally to partner facilities or client locations across Singapore.
Public Representation: Willingness to serve as a professional, public-facing brand ambassador for the company on official channels.
Disciplined: Demonstrated professional discretion, integrity, and adherence to client data privacy standards (PDPA) required.
Self-Direction & Autonomy: High level of personal initiative and ability to work independently at off-site client locations with minimal supervision.
Professional Drive: Comfortable managing one's own schedule, client tracking, and local travel efficiently.
Remuneration & Employee Benefits
Compensation Package: Competitive Basic Monthly Salary + Performance Commission + Central Provident Fund (CPF) contributions.
Shortlisted candidates will be contacted via WhatsApp for a face-to-face interview.
Set a different pace in your career. We welcome all qualified nurses to apply. As an intermediate care medical clinic, we provide higher level of care than general practice. We also focus on preventive health, chronic cardiology care and post-hospitalisation recovery. You can get to the clinic easily because we are located within walking distance from Aljunied MRT Station.