JOB DUTIES
Run the daily shift plan and coordinate tasks
Keep the team on schedule and ensure coverage during busy periods
Greet guests when needed and ensure service meets standards
Handle customer issues/escalations (complaints, returns,special requests)
Ensure guest experiences are consistent with therestaurant’s expectations
Resolve front-of-house or service flow problems quickly
Monitor quality and consistency (food appearance, portions,ticket accuracy)
Ensure correct procedures for ordering, pickup/delivery,and table management
Track and restock essentials (condiments, utensils,beverages, supplies)
Follow health/safety rules (sanitation, food handling & hygiene)
Enforce compliance with alcohol service rules
Ensure equipment is cleaned/handled properly and workstations are maintained
Train new hires or onboard team members (within your scope)
Promote teamwork and maintain a professional, respectful environment
Track waste or issues (depending on role)
Follow cash handling policies and security procedures
Any other adhor duties require
SHABESTAN PTE. LTD.
Shabestan is well known finest persian cuisine restaurant run by Celebrity Chef Mohammad Hossiene and lead with well versed F & B experience of management team.
Shabestan restaurant started in August 2013 at The Pier@Robertson and have expanded one kiosk at Ion(orchard) in December 2015.Shabestan plan to expand the business with opening new outlets,catering service and franchising.
We are offering attractive salary and working hours with exicting working environment.
Shabestan is welcoming individual with experienced, self motivated with drive to face new challenges and be rewarded with excellent career opportunity advancement.