Part Time Part Time Spa Receptionist @ Oasia Resort Sentosa Jobs, in FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Southwest (Singapore) - Maukerja

*******ONLY SINGAPOREANS MAY APPLY********

Responsibilities

Deliver exceptional guest service by greeting, assisting, and anticipating guest needs in a professional and courteous manner.
Manage spa bookings efficiently to optimize scheduling, therapist utilization, and overall profitability.
Maintain thorough knowledge of spa treatments, programs, and retail products to confidently promote offerings and drive sales.
Support revenue generation through upselling, cross-selling, and encouraging repeat bookings and memberships.
Handle billing, payments, and daily reconciliation accurately in compliance with hotel and finance procedures.
Ensure smooth communication between guests, therapists, and other hotel departments to coordinate guest preferences and special requests.
Oversee the cleanliness, organization, and presentation of the reception area and ensure operational readiness for each shift.
Monitor and report guest feedback or issues promptly to the Spa Management team for resolution.Uphold grooming, hygiene, and health and safety standards in accordance with hotel and spa policies.
Perform additional duties as assigned in support of spa operations and service excellence.

Requirements

Minimum GCE ‘O’ Level or equivalent.
Customer service experience in hospitality or spa preferred.
Ability to manage appointments and handle POS transactions.
Familiarity with spa booking software.
Excellent communication and grooming standards.
Ability to work shifts, weekends, and public holidays.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.