jobs in Smarte Carte

Full Time Customer Service Officer (Baggage Service) Jobs, Salary up to SGD 2,450 in Smarte Carte Southeast (Singapore) - Maukerja

Customer Service Officer (Baggage Service)

Smarte Carte

Changi Business Park, Southeast (Singapore)

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Working Location

  • Changi South Avenue 4 Changi Business Park Southeast (Singapore) Singapore

Job Description

Responsibilities

Job Descriptions:

  • Attend to customer inquiries and deliver excellent customer service.
  • Process cash and credit card transactions using the Point of Sale (POS) and Baggage Storage System (BSS) for baggage storage and other services.
  • Perform daily opening and closing settlements for POS and BSS to reconcile cash transactions.
  • Provide bag wrapping services and upsell baggage services or products.
  • Handle the acceptance and issuance of baggage deposits in accordance with Standard Operating Procedures (SOP).
  • Conduct bag searches in accordance with SOP and ensure compliance with security standards set by management and Airport Police.
  • Maintain store cleanliness and uphold the store’s image.
  • Perform any other duties as assigned by management.

Job Specifications (Qualifications/Experiences):

  • Familiarity with POS systems will be an added advantage.
  • Possess good interpersonal and communication skills.
  • Ability to work well in a team.
  • Able to converse in basic English.
  • Able to obtain an Airport Pass (Airside).
  • Able to lift and carry luggage weighing up to 25kg.
  • Able to work a 6-day week with rotating rest days, including weekends and Public Holidays (PH), according to the duty roster.

Job Shift:

1. Morning Shift: 6:50AM to 3:10PM

2. Afternoon Shift: 2:40PM to 11:00PM

3. Night Shift: 10:45PM to 7:05AM

Job Type: Permanent

Benefits:

  • Health insurance

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Smarte Carte Singapore Pte Ltd to collect, use and disclose your personal data for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes.

Pay: $2,350.00 - $2,450.00 per month

Benefits:

  • Health insurance

Work Location: In person

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