Job Summary
We are seeking an HR Account Executive to manage client portfolios for EmployStreet’s outsourced HR services, combining HR operations, client servicing, employee relations, and compliance support.
Responsibilities
- Manage assigned client accounts as the primary HR contact to ensure seamless service delivery
- Execute day-to-day HR operations including onboarding, offboarding, drafting employment contracts, issuing HR letters, and maintaining accurate employee records
- Support payroll processing, attendance tracking, leave management, overtime calculation, and general HR administration tasks
- Advise clients on Singapore employment laws, MOM regulations, and best HR practices to ensure compliance
- Handle employee relations issues such as probation reviews, performance management, disciplinary actions, and grievance resolution
- Coordinate work pass applications and renewals including Work Permit, S Pass, and Employment Pass as required
- Assist clients with recruitment planning and manpower resource management
- Build and maintain strong client relationships by promptly addressing HR matters and providing proactive support
- Prepare detailed HR reports while safeguarding employee data confidentiality in compliance with PDPA
Preferred competencies and qualifications
- Diploma or Degree in HR, Business Administration, or related field
- 2–4 years of experience in HR generalist or HR operations roles
- Knowledge of Singapore employment practices and HR regulations
- Experience in F&B, retail, hospitality, or SME sectors is advantageous
- Strong communication and interpersonal skills to confidently engage with business owners, managers, and employees
- Ability to independently manage multiple client accounts and diverse HR matters
- Practical, organized, and solution-oriented approach to problem-solving