Full Time Country Manager Jobs, Salary up to SGD 12,000 in DOMINO'S PIZZA SINGAPORE PTE. LTD. Central Region (Singapore) - Maukerja

Country Strategy & Business Leadership

• Develop and execute the country business strategy in line with regional/global objectives.
• Translate corporate strategy into clear annual operating plans and measurable targets.
• Identify market opportunities, competitive threats and emerging consumer trends.
• Develop strategies for revenue growth, market share and long-term profitability.
• Act as the Senior Leader and face of the brand within the country.
• Provide regular business performance updates and recommendations to the Board / Regional Leadership.

Full P&L & Financial Management

• Own the country P&L and overall financial performance.
• Deliver agreed sales, EBITDA, restaurant contribution and cash-flow targets.
• Lead annual budgeting, forecasting and long-range business planning.
• Drive same-store sales growth, transaction growth and average check improvement.
• Optimize food cost, labor cost, occupancy, utilities and other operating expenses.
• Monitor store-level economics and identify underperforming units.
• Ensure strong financial controls, cash management and loss prevention.
• Evaluate ROI and payback for new stores, remodels, technology and other capital investments.

Operations Excellence

• Provide leadership across all restaurants and operating channels.
• Ensure consistent execution of QSR operating standards, SOPs and service procedures.
• Drive improvements in speed of service, food quality, order accuracy and restaurant productivity.
• Establish and monitor operational KPIs and performance dashboards.
• Conduct regular store visits and business reviews.
• Identify operational gaps and implement corrective action plans.
• Ensure high standards of cleanliness, food safety, maintenance and Store appearance.

Customer Experience & Brand Standards

• Own customer experience and brand reputation across the country.
• Ensure consistent delivery of brand standards across all customer touchpoints.
• Monitor customer feedback, complaints, ratings and satisfaction metrics.
• Partner with Marketing to improve traffic, frequency, loyalty and customer engagement.
• Ensure local marketing initiatives are aligned with the overall brand positioning.
• Identify opportunities to adapt the proposition to local consumer preferences without compromising brand standards.

People & Leadership

• Build and lead a high-performing country leadership team.
• Drive a performance-oriented and customer-focused culture.
• Ensure effective recruitment, training, engagement and retention of store teams.
• Develop a strong pipeline of Store Managers and District Managers.
• Ensure compliance with employment legislation and company HR policies.

New Store Development & Expansion

• Lead the country's store expansion strategy.
• Identify and evaluate potential locations and markets for new stores.
• Partner with Project & Development team on site selection and feasibility.
• Oversee new-store openings, relocations, remodels and major capital projects.
• Ensure new stores achieve agreed opening timelines, budgets and performance targets.
• Evaluate acquisition, franchise, master-franchise and partnership opportunities where applicable.

Supply Chain & Procurement

• Ensure reliable, cost-effective supply of food, packaging, equipment and other operating requirements.
• Partner with Supply Chain and Procurement to optimize COGS and supplier performance.
• Maintain appropriate inventory levels and minimize waste, shortages and stock-outs.
• Develop strong relationships with key suppliers and strategic partners.
• Ensure suppliers meet required quality, food safety and brand specifications.

Marketing & Commercial Growth

• Work closely with Marketing to develop country-level commercial plans.
• Drive sales through promotions, menu innovation, pricing and channel optimization.
• Develop strategies across dine-in, takeaway, drive-thru, delivery, digital and other relevant channels.
• Monitor competitor pricing, promotions, product launches and market activity.

Risk, Compliance & Governance

• Ensure compliance with all applicable food safety, health & safety, employment, licensing and regulatory requirements.
• Establish appropriate risk-management and internal-control processes.
• Ensure stores consistently meet audit and compliance standards.
• Manage significant operational, financial, legal and reputational risks.
• Lead the country's response to major operational or reputational incidents when required.

Stakeholder Management

• Build effective relationships with franchise partners, landlords, government agencies, suppliers and other external stakeholders.
• Maintain strong alignment with regional/global headquarters.
• Represent the company in industry and business forums where appropriate.
• Ensure effective communication between country and regional/global teams.

Requirement :

• Bachelor's degree in Business, Hospitality, Finance, Marketing or a related discipline
• 12–15+ years of progressive experience in QSR, restaurant, FMCG or related consumer-facing businesses.
• At least 5 years in a senior multi-unit / country / business leadership role.
• Proven experience managing a significant P&L.
• Strong track record of growing multi-unit restaurant businesses.
• Experience in franchised or multi-brand QSR environments is highly desirable.
• Experience in new-store development and market expansion preferred.
• Strong commercial and financial acumen.
• Deep understanding of QSR operations and restaurant economics.
• Proven ability to lead large, geographically distributed teams.
• Strong strategic planning and execution capability.
• Excellent understanding of customer, brand and consumer dynamics.
• Strong negotiation and stakeholder-management skills.
• Data-driven and commercially entrepreneurial.
• High level of ownership, accountability and execution discipline.