Job Title: Sustainability Manager
Job Description & Requirements
We are seeking a Sustainability Manager to improve sustainability and operational efficiency across our café and food-service operations. The role focuses on reducing food waste, improving resource usage, introducing practical digital solutions and supporting staff in adopting sustainable practices.
Job Responsibilities
1. Sustainable Food Operations &Waste Management
- Review food preparation, storage and service practices to identify sources of food waste, ingredient wastage and avoidable resource consumption.
- Develop practical waste-reduction approaches for ingredients, food preparation and day-to-day café operations while maintaining food quality and service standards.
- Establish procedures for identifying, recording and managing food waste and material wastage across relevant operational areas.
- Coordinate with kitchen and operations teams to incorporate sustainable practices into daily food-service activities.
- Evaluate the operational effectiveness of waste-reduction measures and identify areas requiring further attention.
2. Process Innovation & DigitalSolutions
- Research and assess digital tools, technologies and process solutions relevant to food-service sustainability and operational efficiency.
- Evaluate potential applications of technology for areas such as inventory management, waste tracking, resource monitoring and operational workflow.
- Support the selection and introduction of suitable digital solutions based on operational requirements, usability and business needs.
- Develop revised workflows to incorporate newly adopted technologies or process solutions into daily operations.
- Document technology-enabled processes and operating requirements for relevant users.
3. Sustainability Data &Performance Analysis
- Establish data collection methods for sustainability-related activities, including food waste, ingredient usage, packaging consumption and resource utilisation.
- Consolidate and analyse operational data to identify trends, patterns, variances and areas of inefficiency.
- Develop sustainability and operational KPIs to measure resource utilisation, waste reduction and the outcomes of improvement initiatives.
- Prepare periodic data analysis and reports to provide Management with visibility of sustainability performance.
- Translate analytical findings into evidence-based recommendations for operational planning and sustainability decision-making.
4. Sustainable Packaging &Resource Solutions
- Review the suitability of existing takeaway, food-service and packaging materials from environmental, operational and cost perspectives.
- Research and assess alternative packaging materials and products that can reduce environmental impact while meeting food safety and operational requirements.
- Evaluate opportunities to improve the use of utilities and consumable resources, including water, energy and operational materials.
- Engage suppliers and relevant external partners to obtain information on sustainable materials, products and resource-efficient solutions.
- Conduct comparative assessments of proposed solutions and present findings to Management for consideration.
5. Sustainability Project Management
- Plan and coordinate assigned sustainability projects, including defining project objectives, activities, timelines and expected outcomes.
- Coordinate project activities between Management, Kitchen, Front-of-House, suppliers and external partners.
- Maintain project documentation, implementation records and progress updates for assigned initiatives.
- Identify implementation issues, coordinate follow-up actions and communicate project status to relevant stakeholders.
- Review completed projects against their intended objectives and document outcomes and lessons learned.
6. Staff Training & SustainabilityCapability
- Develop and conduct staff training and briefing sessions on food waste management, resource conservation and sustainability practices.
- Translate sustainability requirements into practical guidelines and operating instructions for relevant employees.
- Support employees in understanding their responsibilities when implementing sustainability-related practices.
- Gather staff feedback on sustainability practices and identify training or capability gaps.
- Develop internal learning materials and share relevant sustainability knowledge and project lessons with employees.
Job Requirements Understanding of food waste management, resource conservation and sustainable packaging.
Strong analytical skills, with the ability to interpret operational data, develop KPIs and prepare clear reports.
Proficiency in Microsoft Excel or similar data analysis tools; familiarity with inventory management and waste-tracking systems is an advantage.
Good project management and organisational skills, with the ability to coordinate multiple initiatives.
Strong communication skills and the ability to work effectively with Management, kitchen teams, service staff, suppliers and external partners.
Ability to conduct staff training and translate sustainability goals into practical operating procedures.
A proactive, hands-on approach to solving problems and implementing improvements.