Full Time Content Moderator (Topik 5 - Topik 6 Korean Speaker) Jobs, Salary up to MYR 9,000 in AmIT Global Solutions Private Limited Federal Territory - Maukerja

Job Requirement

Technical skills Excellent written, reading & spoken communications skills in Required Language (Korean) and understanding of local culture

Possessed TOPIK L5/L6 is required Good communications skills (English) Online community experience and exposure

Experience with confidential information collection and management (preferable)

Other requirements Willing to work in 24x7 environment

Should be comfortable working with explicit & sensitive content

Detailed role and responsibilities

Moderate content to ensure accurate and precise decision is applied in the online space in compliance with client’s policies and guidelines

Gaining full understanding and in-depth knowledge of client policies and guidelines
Reviewing user generated content and editorial generated content including but not limited to text, images, audios, videos Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images

Identifying improvement opportunities and solutions to problems

Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner

Review the reported content within agreed turnaround times and standards of quality Recognize trends and patterns, and escalate issues outside of the established policies Use market specific knowledge and insights to spot and scope solutions to improve the support of user community

Ensure on meeting daily KPIs Ensures that the process is followed correctly in Service Operations Ability to learn to work with customer internal tools Maintain a high degree of confidentiality while meeting strict deadlines.

Pay: RM5,000.00 - RM9,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person