Centre Operations & Enrolment Manager (Enrichment Centre)
Company: Gifted And Talented Education
Location: Singapore
Job Type: Full-time (5-Day Work Week: 3 Weekdays + Saturday & Sunday)
Salary: S4,000–S4,500 / month + Termly Performance Incentives
Why Join Us?
Are you a natural communicator who thrives in dynamic, parent-facing roles? Do you excel at building connections, driving growth, and leading smooth daily operations?
We are a premier primary enrichment provider looking for a proactive, commercially-minded Centre Operations & Enrolment Manager to take ownership of our centre operations, drive student enrolments, and create an exceptional experience for our students and parents.
Key Highlights of the Role
- Attractive Total Rewards: Competitive base salary ($4,000–$4,500) plus lucrative termly performance bonuses tied to new enrolments, conversions, and student retention.
- Leadership & Impact: Be the "Face of the Centre" with direct oversight of operations, team management, and parent relationships.
- Career Growth: Hands-on leadership experience in a fast-growing, high-demand education industry.
What You Will Do
1. Driving Enrolments & Parent Engagement
- Act as the key contact for prospective parents via walk-ins, phone calls, and digital enquiries.
- Conduct engaging centre tours and present our specialized enrichment programmes to parents.
- Manage lead follow-ups, trial class conversions, and termly student renewals.
- Build strong rapport with parents to champion student retention and satisfaction.
- Support marketing initiatives, open houses, roadshows, and seasonal promotional campaigns.
2. Centre Operations & Administration
- Oversee day-to-day operations to ensure classes run seamlessly in a clean, safe, and professional environment.
- Manage class schedules, teacher allocation, and relief/cover arrangements when necessary.
- Supervise, mentor, and coordinate administrative and part-time centre staff.
- Handle student registrations, class transfers, make-up scheduling, billing, and payment follow-ups independently.
- Resolve operational issues and parent feedback with professionalism and efficiency.
Who We Are Looking For
- Education / Service Background: Prior experience in enrichment centres, tuition centres, preschools, admissions, customer service, or operations is highly preferred.
- Strong Sales & Service Mindset: Confident engaging parents, following up on prospective leads, and driving enrolment numbers.
- Exceptional Communication: Clear, warm, and professional interpersonal skills.
- Problem-Solver: Highly organised, responsible, and comfortable taking initiative in a fast-paced environment.
- Schedule Requirement: Ability to commit to a 5-day work week that includes both Saturday and Sunday (rest days on weekdays).
What We Offer
- Base Salary: S4,000–S4,500/month (commensurate with experience)
- Performance Incentives: Termly performance bonuses based on enrolment growth, conversion rates, and retention milestones
- Annual Leave & Medical Benefits
- Supportive, collaborative work culture
How to Apply If you are passionate about education and ready to take full ownership of a thriving centre, submit your resume today!
Click Apply Now on Indeed, or send your resume directly to ************* with the subject line "Application: Centre Operations & Enrolment Manager".
Pay: $4,000.00 - $4,500.00 per month
Work Location: In person