- 72 ANSON ROAD Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Job Scope / Key Responsibilities
1. Clinic Frontline Operations Support
Oversee registration, check-in, and patient queue management
Ensure smooth patient flow across screening stations
Assist in resolving basic operational bottlenecks at frontline level
2. Senior Administrative Execution
Handle complex or high-volume patient registration cases
Ensure accuracy of patient data entry and documentation
Support preparation of screening forms, reports, and records
3. Patient Experience Support
Provide guidance and assistance to patients throughout the screening journey
Handle basic patient enquiries and service recovery at frontline level
Ensure a smooth and professional patient experience
4. Corporate Health Screening Support
Support onsite and offsite corporate screening events as needed
Assist in coordination of patient lists, attendance, and flow
Ensure readiness of registration and admin setup for events
5. Operations Coordination
Coordinate between nursing, doctors, and operations teams
Assist Assistant Clinic Manager in daily workflow execution
Escalate operational issues when required
6. Documentation & Reporting
Ensure accuracy of daily clinic reports and screening records
Support data consolidation for corporate screening programmes
Maintain proper filing and documentation control
7. Equipment & Logistics Support
Assist in preparation of clinic setup and consumables
Support inventory checks for frontline operations
Ensure registration stations are fully functional
8. Compliance & SOP Adherence
Ensure adherence to clinic SOPs and operational guidelines
Maintain confidentiality of patient data (PDPA compliance)
Support audit readiness and documentation accuracy
9. Health Screening Report Management (as needed)
Extracting patient screening data from the system
Compiling and formatting health screening results
Generating daily, weekly, or monthly reports
Checking data accuracy and completeness
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