Full Time Associate Engineer II Jobs, Salary up to SGD 3,500 in Singtel North-east Region (Singapore) - Maukerja

The candidate is part of the 24/7 Submarine Cable System NOC, responsible for end-to-end operations including fault management, change management, order fulfilment, network surveillance and regulatory reporting. The role ensures high network availability across Singtel co-owned cable systems within a mission-critical environment.

Responsible for executing technical operations to ensure the availability, reliability and restoration of international submarine cable systems. The incumbent independently performs technical analysis, executes operational activities through authorised Network Management Systems (NMS), and coordinates restoration activities in accordance with established operating procedures and regulatory requirements.

These include:
Performing technical assessment of complex submarine cable system alarms to determine probable fault domains and service impact.

Executing operational activities through Network Management Systems (NMS) with authorised write access, requiring sound judgement to prevent unintended service disruption.

Coordinate incident restoration activities with consortium members, Cable Landing Stations, equipment vendors and internal engineering teams.

Execute restoration actions and monitor service recovery until normal operations are restored

Preparing and submitting mandatory regulatory notifications within prescribed timelines during submarine cable outages.

Maintain accurate incident chronology, operational records and shift documentation.

Escalate operational issues, risks and unresolved incidents in accordance with established escalation procedures.

Participate in operational readiness activities, disaster recovery exercises and continuous improvement initiatives.

These responsibilities require engineers capable of making sound operational decisions independently while maintaining strict adherence to operational governance and regulatory requirements.

Skills for Success:
Diploma in Telecommunications Engineering, Electrical Engineering, Computer Engineering, Computer Science or equivalent

In telecommunications network operations, transmission systems, optical transport networks or submarine cable operations

Demonstrated experience in incident management within a mission-critical operational environment

Experience operating Network Management Systems (NMS) with configuration or operational write privileges is highly desirable

Experience supporting international submarine cable systems, optical transmission networks or carrier-grade infrastructure will be an advantage.

Good to have

IP networking protocols knowledge

Optical transmission technologies knowledge

Microsoft 365 tools knowledge

DWDM (Dense Wavelength Division Multiplexing) and SDH (Synchronous Digital Hierarchy) technologies knowledge

Proficiency with OTDR (Optical Time-Domain Reflectometer), BER (Bit Error Rate) test and Network Management Systems (NMS) knowledge
The Singtel Group is Asia's leading communications group, providing a wide spectrum of multimedia and infocomms technology (ICT) solutions across 3 global business units.

Group Consumer focuses on next-generation communication, infotainment and technology services to consumers and small businesses. Group Enterprise provides innovative and comprehensive ICT solutions, i.e. satellite services, international data and managed services, cloud computing, enterprise mobility services, and end-to-end solutions. Group Digital L!fe strives to bring people together with a cutting edge mix of digital services such as NextGen TV, e-books, music, digital concierge, cloud-based gaming and hyperlocal content.

Headquartered in Singapore, Singtel’s 130 years of operating experience has played a pivotal role in the country’s transformation into a major communications hub. Our Australian arm, Optus is an innovative leader in integrated telecommunications. Through our strategic investments in five regional mobile operators, Telkomsel, Globe Telecom, Advanced Info Service, PBTL, and Bharti Airtel, we are a major communications player in Asia and Africa.

Singtel is the largest listed company on the Singapore Exchange by market capitalisation. We have a vast network of offices in countries and territories throughout Asia Pacific, in Europe, USA and Australia. The Group employs more than 21,000 staff worldwide and has served 468 million mobile customers globally as of 31 March 2013.