ICT ASSISTANT
JOB SUMMARY
To support daily ICT operations by monitoring systems, maintaining ICT equipment, responding to technical issues, and ensuring proper documentation and reporting.
RESPONSIBILITIES
- Monitor ICT systems, peripherals, and equipment to ensure proper performance.
- Respond to and assist in resolving hardware and software issues.
- Monitor system performance and participate in User Acceptance Testing (UAT) when required.
- Maintain ICT records, filing systems, and departmental documentation.
- Prepare monthly reports onsystem downtime, people counting, preventive maintenance, and related ICT activities.
- Assist in staff attendance monitoring and preparation of related reports.
- Coordinate departmental briefings and support compliance with QMS, FMS, and RTS requirements.
- Ensure compliance with company procedures, relevant authorities, and applicable ISO standards.
- Perform other duties assigned by the superior.
REQUIREMENTS
- Minimum Diploma in Computer Science, Information Technology, or equivalent.
- Fresh graduates are encouraged to apply.
- Knowledge of server, technical, and network systems will be an added advantage.
- Good knowledge of administration and documentation.
- Meticulous, responsible, and possesses strong communication skills.
- Good problem-solving and change management skills.
- Proficient in Microsoft Office applications.
- Willing to work on a rotational basis, including weekends and public holidays, when required.
Pay: RM2,100.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person