Full Time Regional Manager - Careclinics Healthcare Services Sdn Bhd Jobs, Salary up to MYR 9,000 in Careclinics Health Services Federal Territory - Maukerja

1. Leadership and Team Management:

· Lead and motivate a team of clinical staff, including administrative personnel, and support staff.

· Provide coaching, training, and performance feedback to maximize team productivity and effectiveness.

· Foster a positive work culture that encourages collaboration, innovation, and professional development.

2. Sales and Revenue Growth

· Develop and execute regional sales strategies to achieve revenue and profitability targets.

· Drive revenue and profitability by identifying market opportunities and operational efficiencies.

· Monitor sales performance, analyze trends, and implement corrective actions when necessary.

3. Customer Service

· Ensure a high level of customer satisfaction by resolving issues and addressing customer concerns promptly.

· Build and maintain strong relationships with key clients and healthcare providers in the region.

· Act as a point of contact for escalated customer inquiries or complaints

· Build long-term relationships with key clients, corporate partners, and healthcare professionals.

4. Compliance and Regulatory Affairs

· Ensure adherence to MOH regulations, MSQH standards, and all relevant legal and industry requirements.

· Oversee internal audits and quality assurance processes.

· Oversee and maintain necessary clinic licensing and certifications.

5. Financial Management

· Develop and manage the branch budget, including expense control and revenue forecasting.

· Monitor financial performance, analyze financial reports, and make data-driven decisions to optimize profitability.

6. Reporting and Analysis

· Submit timely reports on operational performance, sales metrics, and compliance.

· Use data-driven insights to propose improvements in patient care, cost management, and service efficiency.

7. Departmental Collaboration

· Collaborate with other departments to understand their specific needs and goals.

· Provide support to other departments in implementing and executing their respective strategies.

· Act as a liaison between clinic operations and other departments to facilitate cross-functional initiatives.

· Monitor the progress of projects and initiatives in other departments and help when obstacles arise.

· Ensure that the integration of clinic services with other departments is seamless and efficient.

8. Resuscitation and Turnaround of ICU Clinics

· Perform in-depth assessments of underperforming ICU clinics to identify root causes of issues.

· Develop and execute comprehensive turnaround plans for struggling clinics, including staff training, process improvement, and resource allocation.

· Monitor progress and adjust strategies as needed to achieve targeted improvements.

· Submit and present monthly progress reports to the management on action plans.

9. Others

· To adhere and complete any other tasks or assignments that has be shared with by your superiors.

Qualifications

· Bachelor's degree or higher in Healthcare Administration, Business Management, or any related field. Preferably with medical or healthcare background.

· Minimum 5 years' experience in healthcare operations, preferably in a multi-site clinic environment.

· In-depth knowledge of Malaysian healthcare regulations and accreditation standards (e.g., MOH, MSQH).

· Proven leadership and team management skills.

· Strong analytical, decision-making, and problem-solving abilities.

· Proficient in Microsoft Office Suite; experience with clinic systems is an added advantage.

· Excellent interpersonal and communication skills.

· High adaptability to dynamic and fast-paced healthcare settings.

Other Requirements

· Willingness to travel within assigned region (up to 70% of work time).

· Possess own transportation.

· Ability to work flexible hours, including weekends or after hours as needed.

Other Benefits

· Flexible working hours

· Fuel Allowance

· Travel Allowance

· 13 Day Public Holidays

· Medical Allowance

Interest candidate may direct contact to Fatin ************* (HR) or you may email to *************

Job Types: Full-time, Permanent

Pay: RM6,500.00 - RM9,000.00 per month

Benefits:

• Maternity leave
• Parental leave

Work Location: In person