Company Overview
Shish Mahal Restaurant & Pub at Village Hotel Albert Court offers authentic Royal Indian and Nepalese cuisine in Singapore. Known for its warm atmosphere, diverse drinks, and catering services, it delivers a memorable dining experience with a focus on quality and tradition.
Job Summary
Lead the daily operations of Shish Mahal Restaurant & Pub, managing front-of-house and bar teams to deliver exceptional guest experiences, ensure compliance, control costs, and drive revenue growth in a dynamic hospitality environment.
Responsibilities
Oversee end-to-end daily restaurant and bar operations to ensure smooth, high-quality service during lunch, happy hour, and dinner
Lead, roster, train, and develop front-of-house and bar teams to uphold service standards and enhance team performance
Manage guest interactions including reservations, walk-ins, feedback, and complaints to maintain exceptional service quality
Administer bar and beverage programs, including stock management, happy-hour promotions, and responsible alcohol service compliant with liquor licence conditions
Monitor sales, labour, and beverage costs against targets to drive revenue growth and support promotional events
Coordinate events and catering bookings, collaborating with kitchen and clients to deliver personalised menus and service
Manage inventory, ordering, and supplier relationships for front-of-house and bar operations
Ensure compliance with food safety, hygiene (SFA), liquor licensing, and Workplace Safety and Health (WSH) regulations
Liaise with Village Hotel Albert Court on shared operational matters to maintain seamless collaboration
Support marketing, social media, and community engagement initiatives to enhance the restaurant’s profile
Required competencies and certifications
Proven leadership experience managing front-of-house and bar teams, including hiring, rostering, training, and performance management
Strong expertise in guest experience management and service excellence
Experience managing bar and beverage operations with knowledge of liquor licensing and responsible alcohol service
Solid skills in P&L management, revenue tracking, cost control, and budgeting
Proficiency with POS and reservation systems
Knowledge of food safety, hygiene, SFA, and WSH requirements
Excellent communication, problem-solving, and organisational skills; proficiency in English
Preferred competencies and qualifications
Experience in Indian, Nepalese, or similar full-service dining environments
Flexibility and availability to work evenings, weekends, and public holidays
Other Information
Working Conditions
Operates seven days a week from 12:00pm to 11:00pm requiring shift flexibility including evenings, weekends, and public holidays
Six-day work week with rostered rest days on weekdays (confirm actual roster policy)
Late finishes are expected due to operating and happy-hour hours
What We Offer
Competitive salary based on experience
Discretionary performance bonus
Staff meals provided
Career development opportunities within a growing family of sister restaurants
How to Apply
Interested candidates may apply via MyCareersFuture or email resumes to ************* Only shortlisted candidates will be notified.
Shish Mahal Restaurant & Pub is committed to fair employment practices under the Tripartite Guideline on Fair Employment Practices and the Fair Consideration Framework. More information at *************
Shish Mahal is Nepalese/North Indian restaurant tucked away in harmonious neighbourhood of Albert street.Prestigious Michellin award listed us in Top 10 restaurant 2016.We believe that our food is reflection of traditional Nepalese and North Indian culture.Known for its forte in Royal Indian and Nepalese cuisines it is perfect spot to enjoy sensational food, wine, cocktails and craft beer.Shish Mahal is hidden gem for Indian food lovers at a reasonable price.