We are looking for a proactive, organized, and detail-oriented operations & B2B support to manage our day-to-day atelier flow and corporate order execution.
Position Structure: This position is designed for Part-Time with a commitment of AT LEAST 3 days per week (approx. 20–24 hours/week, starting from $1,200/month). For high-performing candidates, this role has the potential to expand into Full-Time (up to $2,400/month).
Key Responsibilities:
1. Retail Operations
- Deliver a warm, exceptional experience for customers at our Joo Chiat atelier, sharing product knowledge and brand stories.
- Maintain atelier aesthetics, product displays, and cleanliness to high brand standards.
2. Project Coordination
- Serve as coordination support for corporate clients, assisting with project follow-ups, timeline tracking.
- Maintain our ongoing and upcoming project tracking system to ensure order execution stays on schedule.
3. Fulfillment & Inventory Oversight
- Package online retail and corporate orders with precision and luxury presentation.
- Monitor stock levels for finished goods and raw materials, regular inventory counts to ensure smooth daily operations.
Requirements:
- Must be able to commit to AT LEAST 3 days per week (approx. 20–24 hours minimum per week).
- Minimum 1 year of experience in client coordination, retail operations, or administrative support.
- Fluent in written and spoken English with strong attention to detail.
- Highly organized, solution-oriented, and comfortable working in a hands-on studio/retail environment.
- Proficient in Mac, Microsoft Office, and basic digital tools (Google Workspace, WhatsApp Business).
- A genuine appreciation for home fragrance, craftsmanship, and lifestyle brands.
Benefits:
- Competitive hourly-equivalent monthly pay + Diligence Bonus
- Generous employee discount on all handcrafted products
- Flexible scheduling (Fixed, dedicated working days)
- Direct mentorship from the founder in brand operations and SME growth
- Clear potential to convert to a Permanent Full-Time role
Pay: $1,200.00 - $2,400.00 per month
Work Location: In person