Reports to
Director of Sales
Responsibilities
Deliver secretarial support to the Director of Sales & Marketing / Director of Sales to ensure smooth daily operations
Provide administrative and clerical assistance to the sales team to support their sales activities
Manage incoming communications by filing reports, forwarding phone calls, replying to emails, and handling customer inquiries promptly
Conduct site inspections during the absence of the Sales Manager
Schedule and coordinate management meetings and appointments across various departments to facilitate collaboration
Arrange transfers for corporate groups and prepare welcome letters for long-stay guests and ad-hoc groups to enhance guest experience
Prepare confirmation letters for group bookings to ensure clear communication with clients
Generate and maintain an up-to-date client database to support sales and marketing efforts
Manage the flow of information and correspondence related to the Sales & Marketing Department both internally and externally to ensure effective communication
Perform additional duties as assigned by hotel and department management to support business needs
Required competencies and certifications
Minimum 1 year experience in a similar capability
Proficient in MS Office skills
Capability to work effectively in a fast-paced environment and meet tight deadlines to support business operations
Good written and verbal communication skills.
CARLTON CITY HOTEL SINGAPORE
is situated in the historical district of Tanjong Pagar along the fringes of Chinatown and Raffles Place and within the Central Business District. Positioned as an International Business Hotel, Carlton City is attuned to the needs of the well-travelled guests with a taste for style and comfort. Tech-savvy guests can also enjoy a high degree of accessibility with integrated Wi-Fi connectivity throughout the hotel. Designed by the reputed
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rsch Bedner Associates, Carlton City is the second property of the Carlton brand. Timeless and contemporary, Carlton City is a business hotel that reflects the same sense of tradition and excellence that is exemplified by the first hotel.