About the Company
HCLTech is a global leader in technology and IT services, recognized for its commitment to innovation, excellence, and delivering transformative solutions to clients across diverse industries. With a presence in over 60 countries and a workforce of more than 220,000 professionals, HCLTech partners with Fortune 500 companies to drive digital transformation, foster sustainability, and create business value. Our culture is anchored in trust, transparency, and a relentless pursuit of customer satisfaction, making us a preferred employer and innovation catalyst worldwide.
About the Role
As a Pega Senior Technical Lead at HCLTech, you will play a pivotal role in leading technical teams to design, develop, and support cutting-edge Pega applications. Your expertise will drive the successful delivery of high-quality business solutions, ensuring seamless alignment with client objectives and HCLTech’s standards of technical excellence. This is a strategic position that impacts the organization’s ability to deliver innovative digital solutions and maintain a competitive edge in the market.
Responsibilities
- Lead and manage a team of technical professionals in the end-to-end implementation, customization, and maintenance of Pega applications.
- Collaborate closely with business stakeholders to gather requirements and translate them into robust technical solutions utilizing Pega technology.
- Provide technical leadership, coaching, and mentorship to team members, fostering a culture of continuous improvement and adherence to best practices.
- Troubleshoot and resolve complex technical issues, implementing innovative solutions to optimize Pega application performance and reliability.
- Work collaboratively with cross-functional teams to integrate Pega solutions with existing enterprise systems, ensuring seamless interoperability.
- Ensure timely and quality delivery of project milestones in line with company objectives and client expectations.
- Maintain comprehensive documentation of technical designs, processes, and support procedures to facilitate knowledge sharing and operational efficiency.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
Required Skills
- Proven expertise in Pega application development, customization, and maintenance.
- Deep understanding of the Pega platform, including case management, decision strategies, and UI/UX development.
- Demonstrated experience leading technical teams in Pega implementation and support projects.
- Advanced problem-solving skills with the ability to analyze, diagnose, and resolve complex technical challenges.
- Excellent communication and interpersonal skills for effective collaboration with stakeholders and team members.
Preferred Skills
- Pega Certified System Architect (CSA) or Pega Certified Senior System Architect (CSSA) certification preferred.
- Experience with integration of Pega applications into large-scale enterprise environments.
- Familiarity with Agile methodologies and project management best practices.
- Exposure to cloud platforms and emerging technologies is advantageous.