Human Capital & Operations Manager
PORTMAN Education Group is seeking an organised and hands-on Human Capital & Operations Manager to oversee human capital matters and ensure smooth daily operations across the organisation.
Key Responsibilities
Human Capital
- Manage recruitment, interviews, hiring, onboarding and offboarding.
- Prepare employment contracts, confirmation, renewal, transfer and disciplinary letters.
- Oversee attendance, leave, payroll preparation and statutory contributions.
- Monitor probation periods, contract expiry dates and employee performance.
- Handle employee relations, grievances and disciplinary matters professionally.
- Ensure compliance with Malaysian employment laws and company policies.
- Maintain accurate and confidential employee records.
- Develop and implement HR policies, SOPs and staff engagement initiatives.
Operations
- Oversee daily administrative and operational matters across departments and campuses.
- Ensure company SOPs, policies and management instructions are properly implemented.
- Monitor office and campus cleanliness, maintenance, safety and facilities.
- Coordinate with vendors, contractors and service providers.
- Manage company assets, supplies and operational documentation.
- Identify operational issues and implement practical solutions.
- Prepare regular HR and operational reports for management.
- Support management in special projects and organisational improvements.
Requirements
- Diploma or Degree in Human Resource Management, Business Administration, Operations Management or a related field.
- At least 3 years of relevant experience in HR, administration or operations.
- Experience in the education industry is an advantage.
- Good knowledge of Malaysian employment laws and statutory requirements.
- Strong leadership, problem-solving and organisational skills.
- Able to manage multiple priorities and meet deadlines.
- Good communication and interpersonal skills.
- Proficient in Microsoft Office and HR management systems.
- Willing to travel between campuses when required.
- Hands-on, accountable and able to work independently with minimal supervision.
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person