- 4010 ANG MO KIO AVENUE 10 Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
- Responsible for customer service support matters for all customers
- Responsible for troubleshooting and identify root cause for support matters for all customers
- Responsible for IT hardware upgrade for all customers
- Responsible for software enhancement (basic ones) for all customers
- Perform preventive maintenance or corrective maintenance at customer sites or remotely
- Provide documentation for manuals
- Update details of services done on CRMS system
- 24/7 standby duty
- Upkeep technical knowledge for new technologies
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