Job Scope:
Provide information and assistance to visitors in a professional and friendly manner.
Conduct admission and access checks where required.
Respond appropriately to incidents, accidents, and emergency situations based on established procedures.
Support the facilitation of events, programmes, and visitor activities.
Assist with crowd management to ensure a safe and enjoyable visitor experience.
Maintain high standards of customer service at all times.
Requirements:
Able to commit for a minimum period of 3 months.
Comfortable working on rotating shifts
Possess good interpersonal and communication skills, with the ability to engage professionally with visitors from diverse backgrounds.
Customer service-oriented with a positive attitude and willingness to assist visitors.
Able to remain calm and respond appropriately in a fast-paced environment, including during crowd management or emergency situations.
A responsible team player who can follow operational procedures and workplace safety guidelines.
Prior experience in customer service, hospitality, events, tourism, retail, or related fields will be an advantage.