Job Summary
Lead and manage daily restaurant operations to ensure smooth service and high standards. Drive team performance, optimize resources, and enhance guest satisfaction in a Western dining environment.
Responsibilities
5.5 Day work week
Lead, train, and manage the front-of-house team to deliver excellent guest service and operational efficiency
Plan and execute staff scheduling and manpower allocation to meet service demands
Monitor inventory levels and control operating costs to optimize restaurant profitability
Manage guest feedback by resolving service-related issues promptly and professionally
Ensure compliance with food safety, hygiene, and workplace regulations to maintain a safe environment
Collaborate with kitchen and management teams to identify and implement operational improvements
Support and coordinate promotions, events, and initiatives to boost sales and enhance guest experience
Maintain high standards of food quality, service, and cleanliness throughout the restaurant
Required competencies and certifications
Minimum 2 years of restaurant management or supervisory experience
Prior experience working in a Western restaurant or Western dining concept
Preferred competencies and qualifications
Strong leadership, communication, and problem-solving skills demonstrated through managing restaurant operations
Service-oriented mindset with a hands-on approach to daily restaurant activities
Ability to work shifts, weekends, and public holidays in a fast-paced environment
Good knowledge of restaurant service standards and operational procedures