Full Time Admin Assistant - Admin Executive (Jalan Duta - Brickfields - Shah Alam) Jobs, Salary up to MYR 2,400 in SFS Binaharta Sdn Hd Federal Territory - Maukerja

We are looking for an Admin Assistant / Helpdesk to support the day-to-day administrative and helpdesk operations at our client site. This role will be the first point of contact for service requests, complaints and general enquiries, while also providing administrative support to ensure smooth facility operations.

Key Responsibilities

• Manage the site helpdesk and attend to requests, complaints and enquiries from clients, tenants and building users.
• Receive, record and monitor service requests through the helpdesk system, email or other communication channels.
• Coordinate with technicians, housekeeping, security and other site teams to ensure requests are attended to and resolved within the required timeframe.
• Follow up on outstanding work orders and provide updates to clients/users.
• Prepare daily, weekly and monthly reports related to helpdesk activities and site operations.
• Maintain proper records, documents, work orders and service reports.
• Assist with general administrative tasks, data entry, filing and documentation.
• Support the Site/Facilities Manager in coordinating daily operational matters.
• Ensure all service requests and complaints are properly recorded and followed through until closure.
• Perform other duties assigned by the Site/Facilities Manager.

Requirements

• Minimum SPM / Certificate / Diploma in Business Administration, Management or a related field.
• 1–2 years of experience in administration, customer service, helpdesk or facilities management is preferred.
• Experience in building/facilities management will be an added advantage.
• Good communication and interpersonal skills.
• Comfortable dealing with clients, tenants, contractors and site personnel.
• Good in Microsoft Excel and Microsoft Office, with good attention to detail.
• Organised, responsive and able to manage multiple service requests at the same time.
• Able to work independently and as part of a site operations team.
• Willing to work according to site operational requirements, including shifts, weekends or public holidays where applicable.

Pay: RM1,900.00 - RM2,400.00 per month

Work Location: In person