Job Summary
To provide efficient, professional and confidential administrative support to the General Manager and Executive Office, ensuring smooth coordination of daily activities, meetings, correspondence, appointments, reports and follow-up actions.
The position serves as a key administrative link between the General Manager, Heads of Departments, management team, corporate office, business partners and other stakeholders, while maintaining a high level of professionalism, confidentiality and attention to detail.
Key Responsibilities
- Manage the General Manager’s daily schedule, appointments and meetings.
- Provide day-to-day secretarial and administrative support to the General Manager.
- Prepare letters, emails, reports, presentations, minutes and other documents as required.
- Arrange and coordinate meetings, appointments and official engagements.
- Prepare meeting agendas, documents and materials.
- Record and follow up on meeting action items and pending matters.
- Coordinate with Heads of Departments on matters assigned by the General Manager.
- Handle incoming correspondence, calls and visitors professionally.
- Assist with travel arrangements, itineraries and transportation for the General Manager.
- Maintain proper and confidential filing of documents and records.
- Handle confidential information with discretion and professionalism.
- Assist in coordinating hotel events, VIP visits and other Executive Office activities.
- Follow up on tasks and submissions requested by the General Manager.
- Perform other duties and special assignments as assigned by the General Manager.
Requirements
- Diploma or Degree in Business Administration, Secretarial Studies, Hospitality Management or a related field.
- Minimum 2–3 years of relevant experience as an Executive Secretary, Personal Assistant, Executive Assistant or similar position.
- Experience in the hotel industry or supporting senior management will be an advantage.
- Good command of English and Bahasa Malaysia.
- Good knowledge of Microsoft Office, especially Word, Excel, PowerPoint and Outlook.
- Good communication, coordination and organisational skills.
Job Type: Full-time
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Professional development
Work Location: In person