- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
Job Summary:
Chello is opening its first physical store in Orchard, and we’re looking for a Store Manager to lead this new chapter.
Chello creates refined clothing for women who want to feel confident and at ease in what they wear. Our store will bring that experience to life in person. You’ll build and lead the founding retail team, establish strong store routines, and make every customer visit feel distinctly Chello.
Lead the store opening, from preparing the team and daily processes to welcoming our first customers
Recruit, train, coach, and manage the retail team
Set a high standard for warm, thoughtful service and personalised styling
Take ownership of store sales, review performance, and identify ways to improve results
Manage staff schedules, daily operations, cash handling, and customer escalations
Oversee stock accuracy, replenishment, and visual merchandising
Share customer insights with HQ to help shape our products, campaigns, and retail experience
Proven experience managing a fashion or lifestyle retail store and leading a team
Strong commercial judgement and a hands-on approach to selling
A genuine interest in styling and helping customers find what works for them
Confidence building processes, solving problems, and making decisions on the floor
Clear communication and the ability to work closely with our HQ team
Availability to work retail shifts, including weekends and public holidays
Location: Orchard, Singapore
Employment: Full-time
This is an opportunity to pioneer Chello’s retail presence and shape how customers experience the brand beyond our online channels. Compensation and applicable incentives will be shared during the hiring process.
If you’re excited to build and lead our first store, have strong retail leadership and customer service skills, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity. Send your updated CV to *************
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