Project Manager – JIRA / DevOps
Job Description
We are looking for an experienced Project Manager with strong expertise in JIRA, project planning, change management, and DevOps-related project coordination. The candidate will be responsible for managing end-to-end project activities, tracking requests, coordinating with internal teams, and ensuring timely delivery.
Key Responsibilities
- Develop and maintain detailed project plans aligned with business and internal team requirements.
- Manage project scope, resources, timelines, dependencies, and delivery milestones.
- Proactively identify risks, issues, dependencies, and potential roadblocks and drive timely resolution.
- Provide regular project status updates to stakeholders and internal teams.
- Create and update JIRA requests, GWS RFC Planning, and Qtest activities.
- Manage end-to-end RFC (Request for Change) processes in GSN.
- Coordinate with cross-functional teams to ensure smooth project execution and delivery.
- Track action items and ensure all assigned PM activities are picked up and completed proactively.
- Maintain accurate project documentation, trackers, and reporting.
- Ensure adherence to project governance, processes, and delivery standards.
Required Skills
- Strong Project Management experience.
- Advanced proficiency in JIRA and project tracking tools.
- Experience with RFC / Change Management processes.
- Experience working with DevOps / IT technology teams.
- Knowledge of GWS RFC Planning, Qtest, and GSN is preferred.
- Strong stakeholder management and communication skills.
- Excellent coordination, planning, prioritization, and problem-solving abilities.
- Ability to proactively manage tasks, dependencies, risks, and delivery timelines.
Preferred Experience
- Experience managing IT / Technology / DevOps projects.
- Familiarity with Agile project management methodologies.
- Experience working in cross-functional and enterprise technology environments.