Full Time Guest Service Assistant Jobs, Salary up to MYR 2,600 in Dorsett Hartamas, Kuala Lumpur Federal Territory - Maukerja

Job Responsibilities:-

• Perform all check-in and check-out guests
• To provide a courteous and professional service at all service.
• To attend to all guests who approach the Front Desk, immediately, cordially and with a smile.
• To be constantly aware of the room situation and to strive to obtain maximum occupancy.
• To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters.
• To register the guests promptly ensuring that they are provided with all necessary information.
• To answer the telephone promptly and clearly, ensuring a courteous and friendly manner.
• To take room reservations effectively, efficiently and as laid down in the reservation operations manual.
• To ensure that the VIP, and Special Request rooms are blocked, and that all keys are in order.
• To have a sound knowledge of the company’s Marketing Programmes and Promotions.
• Maintain up to date and accurate guest histories.
• Actively sell the hotel to guests to maximise the internal revenue of the hotel.
• Be aware of all hotel services and facilities.
• To tabulate daily guest bills neatly and tidily and verify recurrences.

Job Type: Full-time

Pay: RM2,000.00 - RM2,600.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Meal allowance
• Meal provided
• Opportunities for promotion
• Professional development

Experience:

• Hospitality: 1 year (Required)

Work Location: In person