- Perform preventive maintenance and calibration services in accordance with approved procedures, checklists and service requirements.
- Carry out field service activities safely, efficiently and professionally at customer sites.
- Complete and update PM checklists accurately and maintain good documentation practices.
- Use the designated CRM/ticketing system to update and close service jobs promptly.
- Provide completed checklists and electronic service reports to customers following service activities.
- Maintain service quality and support achievement of the targeted on-time PM completion rate of 95%.
- Communicate service status, issues and follow-up requirements clearly to customers and the Thermo Fisher team.
- Use company-provided tools and test equipment appropriately and maintain them in serviceable condition.
- The scope of work may be subject to change from time to time in accordance with business needs and operational requirements.
SNKH Services is a Singapore-based service provider supporting laboratory equipment servicing, technical operations and laboratory relocation projects.
We work with scientific equipment suppliers, to support laboratories, research institutions and industrial customers.
Our services include preventive maintenance and repair support, field and depot servicing, equipment decommissioning and recommissioning, laboratory equipment relocation, and specialised cold-storage and cryogenic sample transfer.
We also provide dedicated technical personnel and project coordination support for customer service operations and laboratory relocation projects.
We are looking for responsible, hands-on individuals who value safety, teamwork and quality service.