- Kuala Lumpur Federal Territory Malaysia
Full Time CNC Service Engineer Jobs, in Randstad Malaysia Federal Territory - Maukerja
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Job Description
Responsibilities
We are representing a public listed global powerhouse in industrial manufacturing, specializing in the development and production of high-end, precision CNC machine tools. Backed by a parent conglomerate with over 50 years of engineering excellence, the company operates state-of-the-art production facilities spanning over 500,000 square meters globally.
As the Southeast Asian market aggressively transitions toward Industry 4.0 and smart manufacturing, our client is rapidly expanding its Malaysian operations. They deliver highly automated, custom-engineered machining solutions—including advanced multi-axis Vertical Machining Centers (VMCs) and Gantry systems—that drive efficiency across the automotive, aerospace, clean energy, and electronics sectors.
The Role
You will be the frontline technical expert ensuring our machinery operates at peak performance on the client floor. As manufacturing relies increasingly on continuous, unattended operation, you will not only handle traditional mechanical and electrical alignment but also support the shift toward predictive maintenance and smart factory diagnostics.
Key Responsibilities
As the Southeast Asian market aggressively transitions toward Industry 4.0 and smart manufacturing, our client is rapidly expanding its Malaysian operations. They deliver highly automated, custom-engineered machining solutions—including advanced multi-axis Vertical Machining Centers (VMCs) and Gantry systems—that drive efficiency across the automotive, aerospace, clean energy, and electronics sectors.
The Role
You will be the frontline technical expert ensuring our machinery operates at peak performance on the client floor. As manufacturing relies increasingly on continuous, unattended operation, you will not only handle traditional mechanical and electrical alignment but also support the shift toward predictive maintenance and smart factory diagnostics.
Key Responsibilities
- Execute the precision installation, mechanical/electrical alignment, and full commissioning of advanced CNC machines at client sites.
- Diagnose, troubleshoot, and repair complex mechanical, electrical, and control system issues to minimize customer downtime.
- Deliver comprehensive technical support and routine maintenance services, leveraging diagnostic data to preemptively address potential machine faults.
- Provide critical on-site operational training and basic machine guidance to clients, empowering them to maximize their equipment's potential and automation features.
- Partner with the warehouse and logistics teams to coordinate outbound shipment preparations, managing delivery orders, acceptance forms, and final inspection reports.
- Document all field activities accurately, submitting detailed service reports and feedback to the Regional Service Manager.
- Collaborate seamlessly with internal sales, logistics, and engineering departments to ensure frictionless after-sales operations.
- Diploma or higher in Mechanical Engineering, Mechatronics, Electrical Engineering, or a relevant technical field.
- Mandatory: 3-5 years of direct, hands-on experience in the installation, commissioning, or servicing of CNC machines.
- In-depth familiarity with modern CNC control systems (FANUC, Mitsubishi, etc.) and their diagnostic interfaces.
- Strong willingness and flexibility to travel frequently for domestic and regional business trips across Southeast Asia.
- Exceptional diagnostic and troubleshooting abilities, paired with strong communication and customer-facing skills.
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