Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.
Requirements:
Diploma in Business, Marketing, or a related discipline
At least 3 years of customer service experience within
consumer electronics.
Strong knowledge in
gemstones, diamonds, or precision engineering industries.
Good communication skills, customer-focused mindset, and ability to work independently or within a team.
If you are keen to apply for the position, kindly email your detailed resume in
MS Word
to
*************
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at
*************
EA Licence: 19C9701
Registration: R1326740
Recruit Expert
is specialised in placing skilled and executive candidates in all sectors.
Excellence Through People:
We believe in the phrase "Our People Are Our Greatest Asset". Here is where Recruit Expert comes into place to best match talents and organisations.
There is a right candidate for the right job:
And that is how our recruitment firm tailors services based on our clients' and candidates’ specific requirements and expectations.
More information: *************