We're hiring a Business Development / Commercial Manager to own the end-to-end commercial process with clients and partners — from requirements through quotation, contracting, and delivery — supporting our growth in GPU compute, cloud, and data center services. Requires a Bachelor's degree, 3+ years in commercial support or key account coordination, and ideally a background in servers, cloud, or data centers. Working proficiency in English required; willing to work across time zones and travel as needed.
Responsibilities
- Manage day-to-day commercial communication and follow-up with clients and partners.
- Collect and structure client requirements, coordinating with internal technical, project, and operations teams for evaluation.
- Prepare and circulate quotations, commercial proposals, order confirmations, and related commercial documents.
- Track NDAs, cooperation agreements, sales contracts, and orders through approval, signature, and filing.
- Monitor contract execution progress, coordinating across clients, suppliers, and internal departments.
- Follow up on project delivery, client acceptance, billing activation, and related confirmations.
- Organize commercial meetings and produce clear minutes with action items, owners, and deadlines.
- Continuously track the status of key items and promptly flag delays, changes, and risks.
- Track client payments, invoicing, payment terms, and accounts receivable.
- Assist in preparing company introductions, commercial presentations, client questionnaires, and project materials.
- Maintain client relationships and keep accurate records of key communications, commercial information, and decisions.
Requirements
- Bachelor's degree or above; International Trade, Business English, Marketing, Project Management, Computer Science, or related fields preferred.
- 3+ years of experience in sales operations, order/commercial support, or key account coordination.
- Experience in servers, data centers, cloud computing, IDC, telecom, AI, or enterprise IT industries.
- Familiar with commercial workflows: client requirements, quotations, contracts, orders, delivery, and collections.
- Strong communication and coordination skills, with the drive to see items through to completion.
- High attention to detail on pricing, quantities, timelines, contract terms, and payment arrangements.
- Strong commercial documentation and data-handling skills; proficient in Office tools.
- Skilled in using AI tools to improve work efficiency.
- Detail-oriented, responsible, and able to manage multiple tasks simultaneously.
- Strong professionalism, team collaboration, and confidentiality awareness.
- Working proficiency in English, able to handle English emails, documents, and commercial communication.
- Willing to work across time zones and travel domestically/internationally as needed.
Preferred Qualifications
- Experience with GPU servers, AI compute, cloud computing, IDC, or data center industries.
- Experience with international clients, overseas suppliers, or cross-border projects.
- Track record managing contracts for servers, compute services, cloud services, or other enterprise technology products.
- Experience with key account orders, project delivery, and accounts receivable follow-up.
- Familiar with CRM, ERP, contract management, or project management tools.
- Working proficiency in Japanese or another additional language.
Keywords: Business Development, Sales Operations, Commercial Support, Key Account Coordination, Contract Management, Order Management, Delivery Tracking, Accounts Receivable, International Business, Cloud Computing, Data Center, GPU Compute