Job Summary
Lead daily operations and team management to deliver high-quality stir fry dishes that meet company standards, ensuring operational efficiency, staff development, and customer satisfaction in a dynamic food and beverage environment.
Responsibilities
Prepare stir fry dishes consistently following company standards to ensure product quality and customer satisfaction
Oversee daily operational activities to maintain smooth workflow and timely service delivery
Develop and manage staff duty rosters, assigning tasks to optimize team productivity and coverage
Monitor and enforce staff adherence to Company Standard Operating Procedures (SOP) to maintain operational compliance
Conduct comprehensive orientation and training programs for new staff to accelerate onboarding and skill development
Coordinate inventory ordering and management with suppliers to maintain adequate stock levels and minimize waste
Implement and uphold hygiene and cleanliness standards to ensure a safe and sanitary work environment
Address and resolve customer complaints promptly to enhance customer experience and loyalty
Execute additional duties as assigned by management to support business needs
Required competencies and certifications
At least 2 to 3 years of relevant food and beverage managerial experience
Preferred competencies and qualifications
Demonstrated leadership and communication skills to foster teamwork and effective staff management
Ability to perform effectively in a fast-paced environment, maintaining composure and decision-making quality
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