- Singapore
Full Time Servicenow Delivery Manager Jobs, in VUI Systems Pte. Ltd. - Maukerja
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Job Description
Responsibilities
Responsibilites
The Delivery Manager Will Be Responsible For
The Delivery Manager Will Be Responsible For
- Track project timelines, resources, risks, andchange requests.
- Oversee automated testing frameworks and CI/CDpipelines.
- Ensure adherence to client’s guidelin
- Manage client’s provided environments,deployments, and data migration.
- Deliver first initiative within 6 months;subsequent releases every 4–6 months.
- Conduct workshops to gather businessrequirements and processes.
- Support UAT, including test case preparationand acceptance validation.
- Communicate progress and risks to stakeholders.
- Provide end-user training and onboardingmaterials.
- Maintain system architecture and integrationspecifications.
- Maintain a knowledge base for recurring issuesand resolutions.
- Categorize and prioritize maintenance items,bug fixes, performance improvements, and enhancements in the product backlogduring grooming sessions.
- Establish and track KPIs (system health,application performance, availability), with automated alerting thresholds.
- 7–8 years delivering application developmentprojects with at least 4 years experience in ServiceNow inenterprise/government environments
- Agileproject management, backlog management, release planning, governance &compliance, stakeholder engagement, documentation, business analysis, solutionadoption
- ServiceNow:ITSM, CSM, HRSD, IRM, App Engine Studio, Flow Designer, Integration Hub
- ServiceNowCertified System Administrator (CSA); ServiceNow Certified ImplementationSpecialist (ITSM/HRSD); Certified Scrum Master
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