Key responsibilities
Lead and supervise the daily operations of the driver and delivery team, ensuring smooth and timely deliveries
Plan and optimize daily delivery routes based on order volume, delivery locations and operational requirements
Prepare daily driver and vehicle deployment schedules and ensure sufficient manpower and vehicle availability
Coordinate and dispatch delivery vehicles and drivers according to the daily delivery plan
Supervise drivers during cargo loading and dispatch, ensuring goods are loaded accurately and vehicles depart on schedule
Monitor drivers' attendance, punctuality, productivity and overall work performance
Track vehicles and delivery progress throughout the shift and proactively resolve delivery delays, vehicle breakdowns, accidents or other in-transit issues
Handle loading discrepancies, missing goods, incorrect orders and other operational exceptions
Coordinate closely with the Warehouse, Transport, Sales and Customer Service teams to resolve delivery-related issues
Ensure drivers comply with company SOPs, road safety requirements and operational procedures
About you
Diploma in Logistics, Supply Chain, Transportation, Business Operations or other relevant discipline
Minimum 5 years of fleet, transportation or delivery operations experience, preferably with supervisory/team-leading exposure
Experience managing drivers, delivery vehicles and daily dispatch operations is preferred
Basic computer proficiency, including Microsoft Excel and operational/transport systems
Strong planning, coordination and problem-solving skills
Able to respond quickly and make operational decisions in a fast-paced environment
Strong communication and people-management skills
Responsible, hands-on, hardworking and willing to work closely with ground operations
Able to work 6 days per week and rotating morning/night shifts
Knowledge of Singapore roads and last-mile/B2B delivery operations would be an advantage
It is a full-category food and ingredient supply chain platform targeting the enterprise end. It focuses on providing one-stop supply chain solutions for government agencies, enterprises, hotels and catering chain brands.