Full Time Operations Manager Jobs, Salary up to MYR 5,000 in Advanced Inkjet Selangor - Maukerja

1. Daily Operations

• Oversee and coordinate daily business operations to ensure smooth workflow across departments.
• Monitor ongoing tasks, projects, deadlines, and operational issues.
• Coordinate with department heads to ensure business activities are carried out effectively.
• Identify operational gaps and implement practical solutions to improve efficiency.

2. Client & Project Coordination

• Manage relationships with existing clients and key accounts.
• Understand client requirements and coordinate internally to ensure projects meet agreed specifications, timelines, and quality standards.
• Coordinate projects from order confirmation through production, delivery, and installation.
• Liaise with Sales, Production, Design/DTP, Delivery, Purchasing, and Accounts to ensure smooth project execution.
• Handle client enquiries, feedback, changes, and operational issues, ensuring timely follow-up and resolution.
• Monitor project progress and identify potential delays or issues before they affect delivery.

3. Process Improvement & SOP

• Review existing workflows and identify areas for improvement.
• Develop, update, and implement SOPs, work processes, and operational guidelines.
• Improve coordination and information flow between departments to minimize errors and delays.
• Monitor adherence to established processes and recommend improvements where necessary.
• Support the implementation and optimization of ERP or other operational systems.

4. Cross-Department Coordination

• Act as a key coordination point between management and various departments.
• Follow up with department heads and team members on operational matters and deliverables.
• Facilitate communication between departments to ensure information is communicated accurately and on time.
• Assist in resolving operational issues and improving overall team workflow.

5. Operations Monitoring & Reporting

• Monitor project status, operational performance, recurring issues, and service quality.
• Prepare operational updates and reports for management review.
• Track outstanding issues and follow up on corrective actions.
• Ensure important operational information and documentation are properly maintained.

6. Management & Special Projects

• Support management in company-wide operational initiatives and improvement projects.
• Coordinate special projects such as system implementation, office/facility improvements, process restructuring, and other business initiatives.
• Take on additional operational responsibilities as assigned by management.

Requirements

• Diploma/Degree in Business Administration, Operations Management, Management, or a related field.
• Minimum 3 years of experience in operations, project coordination, account management, or a similar role.
• Strong organizational, coordination, and problem-solving skills.
• Able to manage multiple projects, priorities, and deadlines simultaneously.
• Good communication and interpersonal skills.
• Proactive, responsible, and able to work independently.
• Comfortable working with different departments and stakeholders.
• Proficient in Microsoft Office / Google Workspace.
• Experience with ERP or business management systems is an advantage.
• Experience in printing, event production, manufacturing, project-based businesses, or B2B environments is an added advantage.

Ideal Candidate

We are looking for someone who is hands-on, organized, proactive, and solution-oriented. The ideal candidate should be comfortable taking ownership of operational matters, coordinating across different departments, managing client requirements, and continuously looking for ways to improve the company's workflow and efficiency.

Pay: RM4,500.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Free parking
• Opportunities for promotion

Application Question(s):

• When is your earliest available date?
• How much is your expected salary?
• Please list down 3 available date and time for face to face interview.

Work Location: In person