Full Time Senior Manager, Workforce Planning - Business Intelligence Jobs, in HFG Insurance Recruitment Federal Territory - Maukerja

About the Role

We are looking for an experienced Senior Manager – Workforce Planning & Business Intelligence to lead the development of data-driven workforce planning, business intelligence, forecasting and scenario modelling solutions.

This role will work closely with senior HR, Finance and business stakeholders to translate complex workforce data into actionable insights, executive-level reporting and strategic decision support. The successful candidate will be responsible for building scalable BI solutions, standardising workforce analytics and enabling data-led workforce and cost optimisation decisions across multiple markets.

Key Responsibilities

Data Analytics, BI & Visualisation

• Develop and maintain executive dashboards, scorecards and management reporting covering workforce trends, productivity, attrition, cost and planning performance.
• Build analytical models and monitoring frameworks to identify workforce supply gaps, planning variances, productivity trends and emerging risks.
• Establish thresholds, alert rules and analytical logic to identify significant workforce movements and trigger deeper analysis.
• Develop standardised monthly and quarterly reporting frameworks aligned with workforce planning cycles.
• Create reusable BI products and insight modules that can be deployed across markets and functions.

Workforce Insights & Decision Support

• Develop self-service analytical tools for demand/supply planning, workforce risk analysis, scenario modelling and intervention tracking.
• Build productivity, cost-efficiency and human capital risk models to support workforce and capacity planning.
• Develop benchmarking and comparative analytics using internal and external workforce data.
• Translate complex analysis into clear data stories, executive narratives and recommendations for senior stakeholders.
• Establish metrics to measure how workforce insights translate into business actions and measurable outcomes.

Financial & Scenario Modelling

• Integrate workforce analytics with financial and cost drivers such as span of control, grade mix, location strategy and organisational structure.
• Develop simulation and scenario models to assess the financial and productivity impact of organisational changes.
• Analyse workforce scalability and resilience under different scenarios, including hiring freezes, rapid growth, automation and changes in sourcing/vendor models.

Tools, Governance & Process Optimisation

• Enhance workforce planning and management reporting tools, including planning platforms and BI dashboards.
• Standardise workforce metrics, definitions, methodologies and reporting frameworks across markets and functions.
• Establish governance standards to ensure data quality, consistency, comparability and reliability of workforce analytics.
• Drive continuous improvement and automation of workforce planning and reporting processes.

Requirements

• Strong experience in Workforce Planning, Workforce Analytics, Business Intelligence, HR Analytics, FP&A or a related analytical function.
• Advanced proficiency in Power BI or Tableau, SQL, and Python or R.
• Hands-on experience with Workday Adaptive Planning or similar workforce planning / financial planning platforms.
• Strong experience in driver-based forecasting, scenario modelling and data analytics.
• Ability to transform complex datasets and analytical outputs into clear, executive-ready insights.
• Strong stakeholder management and communication skills, with experience working with senior leadership, HR and Finance stakeholders.
• Knowledge of workforce design, organisation effectiveness and workforce benchmarking.
• Understanding of workforce cost optimisation, location strategy, organisational structure and productivity levers is advantageous.
• Experience within a consulting environment, HR/Finance Centre of Excellence (COE), or enterprise BI function is preferred.
• Strong ability to build scalable, standardised BI solutions that can be adopted across multiple markets.