Full Time Operations Support Engineer Jobs, in RiDiK (a Subsidiary Of CLPS. Nasdaq: CLPS) - Maukerja

Position - Operations Support Engineer

Company: RiDiK Pte Ltd

EXP: 4+ Years

Location: Singapore

Job Description -

· Bachelor's degree in Computer Science, Information Technology, or a related field.

· Proven experience as an Operations Engineer or similar role in an IT setting.

· Implement change management and incident management workflows, using ITSM tools e.g. AWS Quick, Zendesk, ServiceDesk to automate workflows is advantageous

· Implement security and access control measures to control privileged access to test and production environment.

· Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch) is preferred.

· Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

· Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices.

· Able to work collaboratively with a high performance team and influence with positive energy.

· Resourceful and able to work out solutions with innovative thinking and new tech.

· Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

·Experience in AWS ecosystem services and development of AI applications demonstrating proficiency in RAG, tool calling, workflow automation, data lakes are highly advantageous.

· Excellent problem-solving skills.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries