POSITION OVERVIEW
Reporting to the Shift Lead, the Shift Technician is responsible for the day-to-day operations and maintenance of the data centre, ensuring uptime and optimal performance of critical systems. This role requires working in shifts to provide 24/7 coverage, including weekends and holidays.
Key Responsibilities:
Operations and Maintenance:
- Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
- Conduct regular inspections and preventive maintenance on all equipment.
- Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
- Assist in the implementation of new systems and equipment.
System Monitoring:
- Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
- Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.
Incident Management:
- Manage and escalate incidents according to established protocols.
- Coordinate with vendors and service providers for troubleshooting and repairs.
- Document all incidents, maintenance activities, and repairs in the maintenance management system.
Health and Safety:
- Adhere to all safety protocols and procedures, ensuring a safe working environment.
- Participate in safety drills and training sessions.
- Report any safety hazards or incidents to the Shift Supervisor.
Team Collaboration:
- Work closely with other shift technicians and support staff to ensure seamless shift transitions.
- Provide support and assistance to other team members as needed.
- Participate in team meetings and contribute to continuous improvement initiatives.
Qualifications:
- Bachelor's degree in Engineering, Information Technology, or related field- Minimum [2] years of experience in data centre operations or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Technical proficiency in data centre systems and operations.
- Ability to work in a fast-paced, 24/7 operational environment.
- Strong problem-solving and decision-making abilities.
- Knowledge of safety protocols and compliance standards.
Pay: $2,500.00 - $3,200.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
Work Location: In person