Job Summary
Manage and coordinate Export FCL shipments and vessel operations, ensuring accurate and timely execution of shipping agency services while delivering exceptional customer support and maintaining operational excellence.
Responsibilities
Lead the end-to-end coordination and management of sea export shipments from booking through documentation to ensure timely and accurate delivery of services
Manage husbandry services during vessel bunkering calls in Singapore to maintain smooth port operations
Execute daily shipping operations and transactions with precision to meet business objectives and client requirements
Proactively engage with customers via email to resolve inquiries and provide customer-focused shipping solutions that enhance client satisfaction
Prepare and manage comprehensive shipping documents, including Bills of Lading (B/L), ensuring full compliance with regulatory and client standards
Collaborate within the team by taking initiative and demonstrating responsibility and meticulous attention to detail to support and enhance operational goals
Required competencies and certifications
Proficient use of Microsoft Office applications (Word, Excel, Outlook) and relevant shipping system software to support operational workflows
Strong command of written and spoken English to communicate clearly and professionally with clients and internal teams
Relevant working experience in Shipping Agency & Containerised Service to perform core job functions effectively
Preferred competencies and qualifications
Minimum Diploma in Logistics/Maritime or higher educational qualification
RICHFIELD MARINE AGENCIES (S) PTE LTD