- Outram Central Region (Singapore) Singapore
Full Time Claims Recovery Specialist (UP3500 | Contract) Jobs, Salary up to SGD 3,500 in PERSOL Central Region (Singapore) - Maukerja
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Working Location
Job Description
Responsibilities
Work location: Raffles Place
Working hours: Mon - Fri, 9am to 6pm
Contract: 6 months - renewable/convertible
Salary: Between $3000 - $3500 (Depending on experience) + 0.5 month completion bonus
We are looking for a
Claims Recovery Specialist
to join our client's team in Raffles Place. This role is ideal for someone who enjoys
customer engagement, problem-solving, negotiation and working towards clear financial targets
.
You will play an important role in helping the company recover eligible claims by engaging policyholders, gathering information and coordinating with relevant third parties.
The Job
Manage and follow up on
claims recovery cases
, ensuring recovery targets are achieved.
Contact policyholders regularly to gather the necessary information and support them through the third-party claim process.
Communicate confidently with policyholders and financial representatives to
explain, persuade and encourage participation in the recovery process
.
Handle both
inbound and outbound calls
professionally while following established SOPs and service standards.
Investigate and coordinate recovery cases with relevant parties to achieve successful outcomes.
Maintain accurate records of calls, case progress and recovery outcomes.
Identify potential operational, regulatory and compliance risks and take appropriate action.
Stay updated on relevant
insurance, regulatory and industry developments
to support effective risk management.
Highlight potential concerns and share ideas or best practices to improve processes.
Support other projects and ad-hoc assignments as required.
Requirements
A
Diploma or Bachelor's Degree
; insurance qualifications are an advantage.
At least
1 year of experience in insurance claims, claims recovery, customer service, collections, telesales or a related field
.
Strong verbal and written communication skills.
Good
negotiation, persuasion and interpersonal skills
.
Strong analytical, organizational and time-management abilities.
A confident and proactive personality with a
self-driven and target-oriented mindset
.
The ability to work independently while contributing effectively as part of a team.
Knowledge of
life insurance policies, regulations, claims or subrogation
will be an added advantage.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA Reg. ID: R25157446 (Katherine Carlen)
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
Working hours: Mon - Fri, 9am to 6pm
Contract: 6 months - renewable/convertible
Salary: Between $3000 - $3500 (Depending on experience) + 0.5 month completion bonus
We are looking for a
Claims Recovery Specialist
to join our client's team in Raffles Place. This role is ideal for someone who enjoys
customer engagement, problem-solving, negotiation and working towards clear financial targets
.
You will play an important role in helping the company recover eligible claims by engaging policyholders, gathering information and coordinating with relevant third parties.
The Job
Manage and follow up on
claims recovery cases
, ensuring recovery targets are achieved.
Contact policyholders regularly to gather the necessary information and support them through the third-party claim process.
Communicate confidently with policyholders and financial representatives to
explain, persuade and encourage participation in the recovery process
.
Handle both
inbound and outbound calls
professionally while following established SOPs and service standards.
Investigate and coordinate recovery cases with relevant parties to achieve successful outcomes.
Maintain accurate records of calls, case progress and recovery outcomes.
Identify potential operational, regulatory and compliance risks and take appropriate action.
Stay updated on relevant
insurance, regulatory and industry developments
to support effective risk management.
Highlight potential concerns and share ideas or best practices to improve processes.
Support other projects and ad-hoc assignments as required.
Requirements
A
Diploma or Bachelor's Degree
; insurance qualifications are an advantage.
At least
1 year of experience in insurance claims, claims recovery, customer service, collections, telesales or a related field
.
Strong verbal and written communication skills.
Good
negotiation, persuasion and interpersonal skills
.
Strong analytical, organizational and time-management abilities.
A confident and proactive personality with a
self-driven and target-oriented mindset
.
The ability to work independently while contributing effectively as part of a team.
Knowledge of
life insurance policies, regulations, claims or subrogation
will be an added advantage.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA Reg. ID: R25157446 (Katherine Carlen)
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
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